Do you pride yourself with your customer service skills? Do you love the follow up and research that comes with managing accounts? Randstad is assisting the search for an Account Manager! You would be the main point of contact for client base and assisting to resolve any responsibilities needed. The right candidate has experience with customer service and or account manager previously.
- Provides customer service, sales and operational support for the Warehouse Center
- Maintains an open-line of communications with customers and is continually engaged with their business
- Customer interaction encompasses in-person, phone and e-mail correspondence, and would include the resolution of order or billing problems in relation to the Warehouse Center
- Researches shipment tracking requests and provides feedback, including resolution of misplaced orders and/or shipments
- Internal communications with Business Development/Sales, Integrations and Information Technology to resolve customer problems
- Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status information.
- Invoicing (2 years of experience is preferred)
- Billing Orders (2 years of experience is preferred)
- Excel (2 years of experience is required)
- Order Entry (2 years of experience is preferred)
- Shipping and Receiving (2 years of experience is preferred)
- Inbound Client Calls (2 years of experience is preferred)
- Years of experience: 2 years
- Experience level:Experienced
Working hours: 9 AM - 5:30 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.