Customer Service Representative Radial

  • location: Brunswick, GA
  • type: Temporary
  • salary: $12 per hour

job description

Customer Service Representative Radial

TAKE ADVANTAGE OF OUR MANY BONUSES AND WORK FROM HOME OPPORTUNITIES!  WE ARE HIRING IMMEDIATELY! We are actively seeking Customer Service Representatives to join the Radial team and we have many different shifts available! We are now offering bonuses for starting and graduating the training class.  Other monthly bonuses opportunities are offered upon completion of training. Training is onsite at Radial in Brunswick GA. Once you have completed  training and a couple weeks on the floor, you may choose to work from home.  

This is a full-time position (40 hours per week) with overtime as well as health benefits, monthly bonuses, and a 401K retirement account. Overtime pay is time and a half.

If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! 



Responsibilities

  • Respond to customer phone and email inquiries in a prompt, courteous and concise manner.
  • Review customer accounts and identify options that meet their current needs.
  • Answer customer questions and assist in problem resolution.
  • Accurately document all customer interactions in clear and thorough detail.
  • Good problem-solving and conflict resolution skills
  • Excellent listening and communication skills
  • Ability to diffuse difficult situations


The essential functions of this role include:
  • working in a smoke free environment
  • working up to 2 hrs of overtime per week
  • working weekends
Skills
  • Customer Service
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Basic Software Skills
  • Troubleshooting
  • Interpersonal Sensitivity
Education
  • High School
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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