Does the idea of an open, challenging and collaborative environment put a smile on your face? A major Financial Services company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.
This job may be found in service-related call center environments. Employees perform a host of customer service and processing duties such as making and receiving calls with requests from our lenders in regards to credit or consumer related transactions, while performing verifications of credit, employment, banking & tax return information using various methods and systems. Results of verifications are entered into a corresponding system or database for immediate return to the clients.
Job duties may include
• Perform verification of credit
• Interpret credit report data
• Make outbound calls updating the credit data
• Take inbound calls from our customers
• Process preliminary products
The essential functions of this role include:
- working in a smoke free environment
- Call Center Support (1 year of experience is required)
- Financial Services (1 year of experience is preferred)
- Customer Service
- Typing Skills
- Basic Software Skills
- Adapting to Change
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8 AM - 8 PM
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