Inbound Customer Service

  • location: Omaha, NE
  • type: Temp to Perm
  • salary: $15 per hour

job description

Inbound Customer Service

Are you looking for the next step in your career? Take that first one by applying to be a Work from Home Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in healthcare call center or insurance call center environment (required). This position is 100% work from home (6 weeks training 8am-4:30pm) then moving to regular shift 10am-7:30pm Monday-Friday.  

Responsibilities:

-answering incoming calls

-assisting customers with healthcare or insurance questions

-documenting in system while on the phone

Skills

  • Customer Service
  • Telephone Etiquette
  • Basic Computer Skills
  • Healthcare System Navigation (1 year of experience is preferred)
  • Insurance
  • Typing Skills
  • Insurance/Healthcare (1 year of experience is required)
  • Call Center Support (1 year of experience is required)
Education

  • High School (required)
Qualifications

  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 10:30 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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