Would you say you have experience providing world class customer service? We have a local company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will speak with customers via phone to resolve any issues.
Responsibilities
In this Customer Service Representative role you will be responsible for:
- Answering phone call in a timely manner
-Resolving issues and concerns
-Following proper escalations procedures to resolve any additional issues
Skills
- Customer Service (1 year of experience is required)
- Basic Software Skills (1 year of experience is required)
- Telephone Etiquette
Education
Qualifications
- Years of experience: 1 year
- Experience level:Entry Level
Shift: First
Working hours: 10 AM - 5:30 PM
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