Remote Collections Specialist

  • location: San Francisco, CA
  • type: Temporary
  • salary: $25 - $33 per hour

job description

Remote Collections Specialist

Our fast growing eCommerce company is seeking not one, not two, but three remote collections specialist to join their team immedaitely and help them get caught up on their past due accounts. They are offering flexible hours, competetive pay, and the opportunity to get a large well-known company name listed on your resume. If you, or anyone you know, is interested in hearing more please apply directly! 

Responsibilities

  • Be in a customer-facing role with regards to billing and collection matters
  • Monitor outstanding account balances for determination of next steps in collections process
  • Respond to or provide resolutions for internal and external customers inquiries in a timely matter
  • Contact customers regarding past due invoices and accounts. Provide information as requested to facilitate remittance, such as vendor forms
  • Communicate internally with relevant departments to understand and resolve payment delays and billing queries
  • Process payment applications, correct errors, misapplied payments, create credit memo in AR module
  • Document and organize correspondence, log communication including emails and phone calls
  • Meet and develop billing and collection related KPIs/SLAs
  • Collect data and provide metrics around collections and aging
  • Report on collection and billing activities, Days Sales Outstanding (DSO), and accounts receivable aging status


The essential functions of this role include:
  • working up to 2 hrs of overtime per week
Skills
  • B2B Collections (3 years of experience is required)
  • B2C Collections (2 years of experience is required)
  • Collections (3 years of experience is required)
  • Netsuite (2 years of experience is required)
  • Bachelors Degree
  • Microsoft Office (2 years of experience is required)
  • Verbal Communication
Education
  • Bachelors
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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