Customer Service Representative

  • location: New Britain, CT
  • type: Temp to Perm
  • salary: $18 - $21 per hour

job description

Customer Service Representative

We are looking for a Customer Service professional to join an amaizing team at a world known Manufacturer in New Britain, CT! Ideal candidate will hold Manufacturing CSR experience and have worked in ERP systems. The position is paying $18-21hr and can start ASAP. Please apply for further consideration!

Responsibilities

-Answering customer questions.
-Taking accurate orders.
-Entering orders in a software program.
-Investigate and resolve customer issues.
-Ability to type with accuracy while talking.
-Ability to navigate through systems and use multiple software.
-Professional, friendly, and conversational communication.
-Willingness and ability to put customer satisfaction first.
-Customer service skills in a manufacturing environment preferred.
-Demonstrated ability in creative problem solving.
-Quote and enter orders into an ERP system.  

Skills

  • Customer Service
  • Active Listening
  • Telephone Etiquette
  • CRM
  • Salesforce (1 year of experience is preferred)
  • ERP
Education

  • High School
Qualifications

  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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