Branch Operations Supervisor - Commercial Lines

  • location: Cherry Hill, NJ
  • type: Permanent
  • salary: $75,000 - $85,000 per year

job description

Branch Operations Supervisor - Commercial Lines

Randstad has an amazing opportunity with on of the fastest growing insurance agencies in the US!  We are seeking an experienced Commercial Lines Branch Operations Supervisor.  This company has a great culture, balance, benefits and career progression.  If interested, please apply today for immediate consideration.


  • Directly manages Account Management staff within the branch, including communicating expectations, monitoring individual employee performance, coaching and counseling, and taking appropriate corrective actions as needed
  • Effectively managing a high volume book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time
  • Monitors staff performance to ensure productivity, efficiency, quality, and service standards are met, taking corrective actions as needed
  • Manages staff days off calendars to ensure service continuity
  • Ensures appropriate staffing levels necessary to meet all operational and service goals, and recommends adjustments as needed
  • Participates in new employee selection process, including interviewing and making hiring recommendations
  • Serves as primary front-line Human Resource manager for branch, working with operational and sales personnel to ensure all HR processes, policies, and procedures are followed

  • commercial lines (5 years of experience is required)
  • insurance (5 years of experience is required)
  • account management (3 years of experience is required)
  • EHR/Epic
  • Oral Communication
  • Written Communication
  • Answering Phones
  • management (2 years of experience is required)
  • High School (required)
  • Years of experience: 5 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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