Customer Care Representative

  • location: Atlanta, GA
  • type: Temporary
  • salary: $14 - $14.50 per hour

job description

Customer Care Representative

We are seeking an experienced Customer Service Repreentative that has worked in a call center environment for our client located in Miami. An ideal candidate should be punctual, should fluently speak, read and wirte in both English and Spanish, and should understand the importance of making and keeping loyal customers happy. If you have a positive, professional demeanor and fit the criteria please apply today or you can reach me by email at abbi.sabel@randstadusa.com.

Responsibilities

  • Must have call center exerience 
  • Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims
  • Analyzes problems and provides information/solutions
  • Thoroughly documents inquiry outcomes for accurate tracking and analysis
  • Develops and maintains positive customer relations 
  • coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner
  • Must read, write, and speak fluent English and Spanish 


Skills
  • Customer Service
  • Patient Care Coordination
  • Call Center Support
  • Telephone Etiquette
  • Bilingual English/Spanish
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 9 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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