Randstad is working with a prestigious well renowned health insurance agency in Watertown to fill a temporary Intake Coordinator role. Assist in coordination of workflow for the Behavioral Health Clinical Management Team. Work with all members of the Clinical Operations team (which includes Utilization Review, Case Management, Disease Management, Quality Management) helping to support these programs and the department. Respond to provider queries, enter administrative authorization data into the computer system, and maintain proper documentation and files to support care of members, customer service, and other departmental functions. PRIOR HEALTHCARE AUTHORIZATIONS EXPERIENCE IS A MUST
Responsibilities
Assist in coordination of workflow for the Behavioral Health Clinical Management Team. Work with all members of the Clinical Operations team (which includes Utilization Review, Case Management, Disease Management, Quality Management) helping to support these programs and the department. Respond to provider queries, enter administrative authorization data into the computer system, and maintain proper documentation and files to support care of members, customer service, and other departmental functions. Enters all referral/data information into the computer system, maintains proper documentation and facilitates coordination of services. The position will be directly associated with incoming referrals and authorizations for the utilization component of behavioral health. PRIOR HEALTHCARE AUTHORIZATIONS EXPERIENCE IS A MUST
Skills
- Customer Service (1 year of experience is required)
- Coordination (1 year of experience is required)
- Written Communication
- Multi-tasking
- Data Entry
- Administrative Duties (1 year of experience is required)
- healthcare (1 year of experience is required)
- Organization
Education
Qualifications
- Years of experience: 1 year
- Experience level:Entry Level
Shift: First
Working hours: 8:30 AM - 5 PM
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