Intake Coordinator

  • location: Watertown, MA
  • type: Temporary
  • salary: $21.43 per hour

job description

Intake Coordinator

Randstad is working with a prestigious well renowned health insurance agency in Watertown to fill a temporary Intake Coordinator role.  Assist in coordination of workflow for the Behavioral Health Clinical Management Team. Work with all members of the Clinical Operations team (which includes Utilization Review, Case Management, Disease Management, Quality Management) helping to support these programs and the department. Respond to provider queries, enter administrative authorization data into the computer system, and maintain proper documentation and files to support care of members, customer service, and other departmental functions. PRIOR HEALTHCARE AUTHORIZATIONS EXPERIENCE IS A MUST  

Responsibilities

Assist in coordination of workflow for the Behavioral Health Clinical Management Team. Work with all members of the Clinical Operations team (which includes Utilization Review, Case Management, Disease Management, Quality Management) helping to support these programs and the department. Respond to provider queries, enter administrative authorization data into the computer system, and maintain proper documentation and files to support care of members, customer service, and other departmental functions. Enters all referral/data information into the computer system, maintains proper documentation and facilitates coordination of services.  The position will be directly associated with incoming referrals and authorizations for the utilization component of behavioral health. PRIOR HEALTHCARE AUTHORIZATIONS EXPERIENCE IS A MUST  



Skills

  • Customer Service (1 year of experience is required)
  • Coordination (1 year of experience is required)
  • Written Communication
  • Multi-tasking
  • Data Entry
  • Administrative Duties (1 year of experience is required)
  • healthcare (1 year of experience is required)
  • Organization
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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