Call center

  • location: Des Moines, IA
  • type: Temp to Perm
  • salary: $11.50 - $12 per hour

job description

Call center

Randstad is seeking SOLID Call Center Respresentatives for opportunities in the Des Moines area.  Please see below for additional information. Location: Des Moines Shift: 9:30am-6pm Pay rate: $11.50-12 **Background check/Drug Screening required Please reach out to Markie Bacon if interested, markie.bacon@randstadusa.com

Responsibilities

 

-Answers all incoming calls from clients and patients, responding to these callas appropriately, while maintaining a professional, courteous demeanor

-Ensure that appropriate charges, diagnosis, and level of service are identified for services rendered and documented according to Corporate and Carrier compliance guidelines.

Skills

  • Active Listening
  • Empathy
  • CRM
  • Telephone Etiquette
  • Customer Service
  • Basic Software Skills
  • Typing Skills
  • Basic Computer Skills
  • Call Center Support
Education

  • High School
Qualifications

  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 9:30 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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