Interested in starting a career in the financial services industry? Looking to work with a large organization? Our client, a leading financial services firm, is currently hiring for temp-hire roles for their financial call center. Training will be provided! Randstad offers weekly pay, direct deposit and benefits
Responsibilities
Our client a large Financial Services firm has a need for inbound call center reps. These roles are temp-hire and pay $19.17 an hour.
Position Description
Customer Service Representatives handle incoming phone calls regarding various service inquiries on Client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Qualifications:
- College Degree (Preferred)
- Previous contact center experience
The essential functions of this role include:
Skills
- Customer Service
- Troubleshooting
- Basic Computer Skills
- Call Center Support
Education
Qualifications
- Years of experience: 2 years
- Experience level:Experienced
Shift: First
Working hours: 6 AM - 10 PM
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