CUSTOMER SERVICE REPRESENTATIVE

  • location: Oak Ridge, TN
  • type: Permanent
  • salary: $22,880 - $27,040 per year

job description

CUSTOMER SERVICE REPRESENTATIVE

Would you say you have experience providing world class customer service? We have a local company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information. If you have the ability to work from home, and meet the below qualifications, please apply and email a copy of your resume to cricket.sanders@randstadusa.com.

Responsibilities

  • Must be able to type at least 35 wpm 
  • Must be proficient with computers and internet navigation
  • Must be able to handle customer issues in a timely manner 
  • Must be able to ask questions and diffuse tense situations 
  • Must be able to maintain a high degree of product knowledge and service expertise 




Skills
  • Customer Service
  • Active Listening
  • Basic Software Skills
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 10 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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