Customer Service Representative

  • location: Saint Louis, MO
  • type: Permanent
  • salary: $27,040 per year

job description

Customer Service Representative

Seeking candidates with excellent customer service skills for a call center in St. Louis with schedule flexibility. This is a permanent, direct hire opportunity! Benefits and PTO available following 30 days of employment! Pay is increased to $15/hr after 120 days probationary/training period. There are additional career and wage advancement opportunities that can happen within the first year as well This is a full time position requiring some weekend and holiday availability and there is some overtime up for grabs as well! Though 1st shift hours can be a preference, they are not guaranteed. Excellent opportunity to start not only a job, but a new career with an excellent company.  

Responsibilities

- Triage incoming calls and learn to prioritize

- Answer incoming calls and assist with department requests

- Utilize multi-tasking skills to talk and type simultaneausly 

- Keep accurate documentation and records in company computer program

- Must be able to type 35 WPM

- Reliability 

- Show initiative and willingness to learn ** opportunities for advancement and pay increases!

- This company operates 24/7. Though first shift hours will be considered, they are not a guarantee 



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Active Listening
  • Empathy
  • Basic Software Skills
  • Basic Computer Skills
  • Telephone Etiquette
  • Typing Skills
  • Follow-up
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 5 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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