Practice Assistant

  • location: Boston, MA
  • type: Temp to Perm
  • salary: $15 - $17 per hour

job description

Practice Assistant

Randstad is working with a prestigious community-based, community-focused, healthcare and multi-service center in Dorchester to fill a temporary-permanent Practice Assistant opening.  Under direct supervision, the Practice Support Assistant provides support to providers with the clinical departments with primary responsibility for following up on in-basket messages, my chart requests, return mail, processing faxes, patient forms, answering phones, utilizing registries, recalls, reports and scheduling and managing appointments including appropriate follow-up appointments, and conducting follow up or outreach calls on behalf of clinicians. Delivers excellent customer service and strengthens the patient/clinician relationship. The Practice Support Assistant works to improve clinical operations through coordination of contact between team clinicians, patients, the patient service center and others

Responsibilities

Under direct supervision, the Practice Support Assistant provides support to providers with the clinical departments with primary responsibility for following up on in-basket messages, my chart requests, return mail, processing faxes, patient forms, answering phones, utilizing registries, recalls, reports and scheduling and managing appointments including appropriate follow-up appointments, and conducting follow up or outreach calls on behalf of clinicians. Delivers excellent customer service and strengthens the patient/clinician relationship. The Practice Support Assistant works to improve clinical operations through coordination of contact between team clinicians, patients, the patient service center and others. 



Skills

  • EMR (1 year of experience is required)
  • EPIC (1 year of experience is required)
  • Healthcare Network (2 years of experience is required)
  • Microsoft Office
  • HIPAA (1 year of experience is required)
  • Customer Service (2 years of experience is required)
  • Basic Computer Skills (1 year of experience is required)
  • Telephone Etiquette (1 year of experience is required)
  • Scheduling Appointments (1 year of experience is preferred)
  • Working Independently
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Practice Assistant

  • location: Boston, MA
  • job type: Temp to Perm
  • salary: $18 - $21 per hour
  • date posted: 2/22/2021