Customer Service Rep

  • location: San Antonio, TX
  • type: Temporary
  • salary: $14.89 per hour

job description

Customer Service Rep

Great opportunity with one of out largest healthcare clients in San Antonio, TX! Looking for experience as a medical receptionist to join our team. If you have previous experience, this opportunity might be a great fit for you! Please apply online for immediate consideration! Please send resumes to kevin.tran@randstadusa.com

Responsibilities

• Manage the intake of members or the admission / discharge information post notification
• Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
• Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
• Provide appropriate triage and care coordination notification cases for non-clinical assessment / intervention
• Handle resolution / inquiries from members and/or providers



Skills

  • Customer Service
  • Medicare and HMO experience
  • Telephone Etiquette
  • Basic Software Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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