Customer Service Representative

  • location: Antioch, TN
  • type: Temp to Perm
  • salary: $16 - $18 per hour

job description

Customer Service Representative

We are looking for a person with construction or metal industry experience for a temp to hire position in La Vergne, TN. This Customer Service Representative job supports internal and external customers by coordinating all requests for information, promotional materials, orders, etc. and primarily supports two very large customers. A qualified candidate will be highly proficient in Microsoft Excel, and proficiency in using an AS400 is a big plus. You must be detail oriented and able to multi-task in a fast paced environment for this challenging position. 

Responsibilities

  • Enter purchase orders in a timely manner; transfer orders, coordinate schedules and track order progress and deliveries
  • Provide pricing information for quotes for small jobs
  • Assist outside sales reps with promotional materials and requests for information
  • Coordinate deliveries with shipping and traffic manager
  • Assist with coding and entering invoices into the system
  • Answer inbound customer service calls


The essential functions of this role include:
  • working in a smoke free environment
Skills
  • Using an AS400
  • Microsoft Office
  • Construction or manufacturing
  • Scheduling and tracking orders
  • Cust Svc in OFFICE setting (2 years of experience is required)
  • Managing purchase orders (2 years of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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