Customer Service / Call Center

  • location: Glendale, CA
  • type: Temporary
  • salary: $19 per hour

job description

Customer Service / Call Center

Would you say you have experience providing world class customer service? We have a local company that is in need of someone with your expertise. This is a high call volume and fast paced environment where you will be taking 80-100 calls daily and will be required to multi-task efficiently. Please see details below. 

Responsibilities

This person will be primarily answering and assessing calls and transferring them to the appropriate department/person. This candidate has to have previous customer service experience, especially working at a call center with Salesforce or other cloud-based telephone systems experience. Since the position is virtual, they will also need to have reliable home internet to perform their job duties.



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Call Center Support
  • Basic Computer Skills
  • Basic Software Skills
  • salesgear
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: Second

Working hours: 11 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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