Customer Service - Consultant

  • location: Dublin, OH
  • type: Temporary
  • salary: $25 per hour

job description

Customer Service - Consultant

Business Function: Supply Chain Planning Work Location: 100% Remote Desired Start Date: ASAP Estimated Duration: 12 months  Support Self Manufacturing planners with monitoring of iDocs for S4/IBP SAP Platform • Work closely with and serve as a contact for the Global Planning SAP interface discrepancies Skills/Qualifications: • strong qualities including interpersonal, communication and analytical skills. • Ability to foster teamwork and collaboration. • Ability to manage conflict effectively. • Ability to work cross functionally and with personnel at all levels. • Should possess familiarity with ERP systems and proficiency with Windows and Microsoft Suite (Word, Excel, PowerPoint and Access Microsoft Excel. • Highly motivated, results and detail-oriented individual with strong data management and analysis skills . • SAP experience preferred  

Responsibilities

• Support Self Manufacturing planners with monitoring of iDocs for S4/IBP SAP Platform
• Work closely with and serve as a contact for the Global Planning SAP interface discrepancies
• Troubleshoot and root cause interface document failures in order to proactively prevent iDocs from occurring in the future
• To be pro-active in improving the Supply Chain performance and to consistently meet and exceed business requirements.
• To be able to communicate with all levels of an organization in a clear, concise, and accurate manner.
• To use excellent analytical and numerical skills to understand, interpret, and utilize data and information.
• To work closely in cross functional teams as representative for Supply Chain Planning / Contract Manufacturing.



Skills

  • Customer Service
Education
  • Bachelors
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

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