Do you have experience providing high touch business-to-business collections efforts? We have a local manufacturing company that is in need of someone with your expertise. This is a high volume and strategic collections environment where you will be required to multi-task efficiently. You will make credit hold decisions; take all appropriate actions to obtain payments, ship orders on time, and/or to minimize bad debt, while maintaining a productive and mutually satisfactory relationship with our commercial customers.
- Collect and Reconcile major retail accounts, including resolution of customer claims/chargebacks
- Collect and Reconcile large number of small & mid-sized accounts, including year-end sell-thru data and returns
- Research, resolve and collect customer claims/chargebacks in conjunction with customer service
- Make credit hold decisions three times per day; take all appropriate actions to obtain payments, ship orders on time, and/or to minimize bad debt, while maintaining a productive and mutually satisfactory relationship with the customer.
- Work with customer service and operations to insure timely processing of credit memos and returns and other customer requirements
- Perform cash application and A/R adjustments in a back-up role during other periods or absences, or as assigned.
- Perform various regular department tasks as assigned, including but not limited to month-end close, audits, and reporting.
- collections (3 years of experience is required)
- credit analysis (3 years of experience is preferred)
- chargebacks (1 year of experience is preferred)
- excel (3 years of experience is required)
- Years of experience: 3 years
- Experience level:Experienced
Working hours: 8 AM - 5 PM
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