Client Service

  • location: Freedom, PA
  • type: Temp to Perm
  • salary: $19 per hour

job description

Client Service

Would you like to be part of a world's leading producer of building materials that inspires architectural and decorative solutions?  We are looking for a well-versed Customer Service Representative to join our Distribution Center located in Freedom, PA.   This is a 1st shift opportunity, Monday - Friday, 8am to 5pm... $19 / hour! You will join a company: •    With an international mindset and presence in 80+ countries •    With an amazing growth story, sustained by an extraordinary innovation  •    Which provides you with career growth opportunity and leadership skills development skills For more details please TEXT DANTE IMMEDIATELY 330.720.2742 and email your resume to dante.delisio@randstadusa.com



Responsibilities

•Perform and keep record of documents in the center according to its needs; this includes but is not limited to, accounts receivable, accounts payables, invoices, credits, tax certificates and customer payments records
•Manage and maintain the showroom; this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, logging attending to daily visitors and events, recording each visitor/event into SalesForce.
•Support the sales team by, preparing sample shipments for customers and end users, checking stock of materials when requested, as well as highlighting any possible stock issues that may arise to help them achieve and exceed sales targets.

•Responsible for developing and maintaining customer relationships by creating and monitoring purchase orders, scheduling visits to showroom, leading viewings, and other duties

•Provide customer support over the phone, face-to-face, and via email.



The essential functions of this role include:

  • working in a smoke free environment
Skills
  • Customer Service
  • Follow-up
  • Empathy
  • Active Listening
  • Basic Software Skills
  • Adapting to Change
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Typing Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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