Are you a friendly and motivated individual who loves working in a fast paced environment? If so, we are looking for a multifaceted individual who can successfully multi-task the day to day responsibilities of a administrative support specialist. We are looking for someone who is comfortable on the phone, has great computer skills, and has exemplary customer service skills.
·Track, trace and monitor shipments and update the status with complete notes.
·Perform clerical processes related to the transportation business. Process routine customer information in support of transportation, billing and/or collection efforts.
·Monitor the Web, fax, and voice mail for service provider updates.
·Maintain data for specific customers, markets, products and/or processes as required.
·Assist and support coordinators, supervisors and managers with various business needs.
·Communicate to supervisor any issues or problems that may put a shipment in jeopardy of failure.
·Confirm charges from service providers as needed.
·Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
·Perform miscellaneous job functions to assist with operations, sales efforts, contracts and billing.
·Compliance with company C-TPAT security procedures.
·Other duties as assigned.
- Answering Phones
- Clerical Work
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 9 AM - 5:30 PM
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