Our client located in the heart of Orlando, FL is looking for a bilingual Customer Service Representative to join their growing team. This company specializes in providing durable medical equipment (DME - i.e breast pumps) to patients who are expecting. If you are looking for an exciting and extremely rewarding career and have experience working with DME, then we want to talk to you today! This is a full time position with benefits!
Supporting patients during the initial set up of the DME program after an rX is recieved from patients doctor.
Providing support during early stages of relationship.
Acting as the liason between the insurance carrieiers and patient.
Medical billing/coding specific for DME.
Managing multiple patient files at a time.
Managing all communication between patients.
Providing patients with periodic updates as needed.
- Basic Medical Terminology
- Microsoft Office
- Data Entry
- Claims Processing
- Patient Care Coordination
- Basic Computer Skills
- Typing Skills
- Active Listening
- Customer Service
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8 AM - 5 PM
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