Medical Equipment Customer Service Associate

  • location: Orlando, FL
  • type: Temp to Perm
  • salary: $13 - $14 per hour

job description

Medical Equipment Customer Service Associate

Our client located in the heart of Orlando, FL is looking for a bilingual Customer Service Representative to join their growing team. This company specializes in providing durable medical equipment (DME - i.e breast pumps) to patients who are expecting. If you are looking for an exciting and extremely rewarding career and have experience working with DME, then we want to talk to you today! This is a full time position with benefits!   


Supporting patients during the initial set up of the DME program after an rX is recieved from patients doctor.

Providing support during early stages of relationship.

Acting as the liason between the insurance carrieiers and patient.

Insurance billing.

Medical billing/coding specific for DME.

Managing multiple patient files at a time.

Managing all communication between patients. 

Providing patients with periodic updates as needed.


  • Basic Medical Terminology
  • Microsoft Office
  • Data Entry
  • Claims Processing
  • Patient Care Coordination
  • Faxing
  • Basic Computer Skills
  • Typing Skills
  • Follow-up
  • Empathy
  • Active Listening
  • Customer Service
  • High School (required)
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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