Outbound Call Center Agent

  • location: Peoria, IL
  • type: Temp to Perm
  • salary: $11 - $12 per hour

job description

Outbound Call Center Agent

Randstad is assisting a local client in recruiting for Outbound Call Center Agents in Peoria IL.  This is a Temp to Hire opportunity that will give you valuable experience to enhance your career. As an Outbound Call Center Agent you will perform outbound calls in an attempt to collect upon outstanding medical debt. The ideal candidate will be self-motivated, have a sales mentality and thrive in a fast paced environment. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!  

Responsibilities

 

-Meet personal and team collection goals by contributing to the group effort of collection on delinquent accounts, reviewing accounts and arranging payment plans over the phone

-Represent our company in a professional manner by following company policy and procedure as well as FDCPA guidelines

-Understand and utilize basic collection techniques to communicate with consumers and authorized third parties in an attempt to collect past due balances for our clients

-Interact and work with other department personnel

-Learn skills needed to secure payments

-Complete all administrative functions on a timely basis

Skills

  • Active Listening
  • Empathy
  • Call Center Support
  • Basic Computer Skills
  • Basic Software Skills
  • Typing Skills
  • collections
Education

  • High School (required)
Qualifications

  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 10 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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