Business Analyst

  • location: Plano, TX
  • type: Temporary
  • salary: $45 - $50 per hour

job description

Business Analyst

Are you looking for your next opportunity at one of the largest investment banks in the country?     Our client is currently seeking someone with the following qualifications: Qualifications ·5-7 years of relevant experience in voice of customer or client experience role; ideal candidate will have experience executing client feedback program and experience working with third party tools e.g. Conformit, Qualtrics, etc. ·Ability to synthesize qualitative information and present concise, easy-to-read findings to an executive audience ·strong business analysis and project management skills ·Superior writing and verbal communication skills ·Comfort working with employees at various seniority levels and locations while building strong internal relationships ·Self-starter, ability to work both independently and as part of a team ·strong Excel and PowerPoint skills – ability to visually show new processes ·Bachelor’s degree

Responsibilities

  • Implement real-time feedback channels that support client experience improvements
  • Manage administering of surveys through third part tools (e.g. Qualtrics) and conduct analysis on survey output
  • Drive preparation of executive update to summarize client feedback from surveys and share with senior leaders
  • Synthesize client feedback across different listening posts and produce actionable insights


Skills
  • business analsyt (3 years of experience is preferred)
Education
  • Bachelors
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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