Inbound Call Center Representative

  • location: Colorado Springs, CO (remote)
  • type: Temp to Perm
  • salary: $16 per hour

job description

Inbound Call Center Representative

Do you have experience in dental insurance plans? Customer service in a call center environment? A large-established Health Insurance company is hiring multiple representatives for a remote Customer Service opportunity in Colorado Springs. Calls wll be handling dental eligbility and membership questions.  If intersted and qualified, please apply as soon as possible!

Responsibilities

  • Responds to customer questions via telephone and written correspondence regarding dental insurance benefits, provider contracts, eligibility and claims
  • Thoroughly documents inquiry outcomes for accurate tracking and analysis
  • Develops and maintains positive customer relations
Requires:

  • High School Diploma or equivalent
  • Call center experience


Skills
  • Basic Computer Skills
  • Call Center
  • health insurance
  • Call Center Support
  • Empathy
  • Telephone Etiquette
  • Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 7 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

For Colorado Residents Only:
The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Randstad offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).


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