Benefits Account Analyst

  • location: Franklin, TN
  • type: Permanent
  • salary: $65,000 - $70,000 per year

job description

Benefits Account Analyst

If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we’ve got a job for you! Are you experienced in Benefits Administration (2+ years)? Would you enjoy working for a successful and thriving agency where employee input is paramount? Apply today to take the next step in your career!


Provide superior customer service to group administrators, including coverage questions, claims issues, administrative questions

Conduct market analysis before the anniversary date of all clients coverage’s for both new and renewal business

Assist group administrator to solve difficult claim problems

Ensure all contracts/policies are accurate and current

Assist the accounting department in reconciling any commission shortages/overages by making internal accounting adjustments, contacting insurance carriers, etc. to determine the source of the problem

Document all activities in the Applied System as well as Zywave’s Brokerage Builder agency management system, including phone conversations, letters, RFP’s, proposals, memos, and emails

Prepare new business and renewal proposals

Maintain current client files in an orderly manner through the use of the automated files in the agency management system


  • Excel
  • Benefits Administration
  • Benefits
  • Account Reconciliation
  • Account Management
  • Life and Health License
  • CEBS designation
  • Presentations
  • Problem Solving
  • Zywave
  • Documentation
  • Bachelors
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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