Call Center Representative

  • location: Lebanon, TN
  • type: Temp to Perm
  • salary: $14 - $15 per hour

job description

Call Center Representative

If you have previous call center experience and excellent communication skills, we have an immediate temp to hire position with the Customer Care center at a local bank in Lebanon, TN. A qualified candidate will have customer service experience in an office setting or call center, and have the ability to multitask in a fast-paced environment. Sales is a part of this job so you must be comfortable presenting the banks products and services to potential and current customers. To be considered for employment, you must also have excellent credit since it is working in the financial sector. 

Responsibilities

Inbound call center assisting bank customers with questions about products and services.

Responsibilities include:

  • Answer inbound calls and navigate multiple computer applications while engaged in conversation
  • Provide information about deposits, loans, and electronic banking to customers
  • Refer calls to appropriate departments when necessary
  • Promote the banks products especially the use of online, mobile and bill payment services
  • Participate in community events to promote bank on occasion
  • Must be able to work an occasional Saturday




The essential functions of this role include:
  • working in a smoke free environment
  • working weekends
Skills
  • Online Banking
  • Mobile Banking
  • Financial Transactions
  • Business Development
  • Inside Sales
  • Call Center Support (2 years of experience is required)
  • Must have good credit
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7:30 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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