Remote Customer Service Representative

  • location: Suwanee, GA (remote)
  • type: Temporary
  • salary: $16 per hour

job description

Remote Customer Service Representative

This is a virtual, 100% remote work from home opportunity providing customer service and billing support for a Fortune 100 insurance company. Metrics include Average Call Handle Time, After Call Work, and Adherence to Schedule. Monday-Friday start between 8am and 11am and ends 8.5 hours after. There will be Saturday rotations.   

Responsibilities

Research and respond to customer inquiries in a high volume call center for a Fortune 100 Insurance Company, responsible for taking inbound customer calls to process payments and offer billing solutions for homeowner and auto insurance policies. In addition, there may be some interaction with third party vendors with requests to modify lien holder information.



The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
Skills
  • Call Center Support
  • Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 7:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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