Customer Service Representative

  • location: Knoxville, TN
  • type: Temporary
  • salary: $12 - $13 per hour

job description

Customer Service Representative

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major local company is looking for local REMOTE customer service representatives to join the Customer Care team.  There is an abundance of overtime available for this opportunity and a clear career progression path for qualified team members!  The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. If you meet the below qualifications, please apply and email a copy of your resume to cricket.sanders@randstadusa.com   

Responsibilities

  • Handles approximately 100+ inbound calls from internal and external customers daily
  • Must be able to navigate through complex scenarios to achieve customer satisfaction and prevent escalation
  • Must have the ability to type at least 45 wpm
  • Proficient with aspects of Microsoft Office 


The essential functions of this role include:
  • working weekends
Skills
  • Customer Service
  • Typing Skills
  • Active Listening
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 10:30 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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