Client Service Consultant

  • location: Charlotte, NC
  • type: Temporary
  • salary: $19.77 - $20.35 per hour

job description

Client Service Consultant

Randstad have an excellent opportunity with a Major Financial Institution. 

Required Qualifications: 3+ years of client service experience, related business experience, or a combination of both Desired Qualifications: Excellent organizational, multi tasking, and prioritizing skills Excellent verbal, written, and interpersonal communication skills Excellent problem solving skills Ability to manage multiple and competing priorities Ability to work in a fast-paced action oriented environment Intermediate Microsoft Office skills





Responsibilities

Responsible for supporting internal and external customers by providing moderately complex to complex support services in account management, operations, documentation, customer service and technical support. Duties include: acting as primary liaison between customer and bank, answering questions and solving problems involving all bank departments; offering products and services to customers based on their needs and making customer calls with relationship managers; ensuring proper booking and maintenance of loans; tracking and monitoring portfolio on an ongoing basis for compliance, position, documentation exceptions, overdrafts, accounting, maintenance of files and reports, letters of credit, pricing and delinquencies; preparing financial and profitability reports and loan reports; producing and maintaining tickler report and default reports; participating in special projects relating to product conversions and new product development. 



Skills

  • Customer Service (2 years of experience is required)
Education
  • Bachelors
Qualifications
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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