Does the idea of an open, challenging and collaborative environment put a smile on your face? A major ______ company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. Does the idea of an open, challenging and collaborative environment put a smile on your face? A major Bankiis looking for collections representatives to join their team. The Collections will take inbound and make outbound calls regarding past due accounts. This role is temp-hire, pays $16.00 an hour and is work from home (local candidates only).
The Credit Assistance Specialist is a critical role that focuses on providing solutions to customer credit assistance needs. The role is performed in an operational environment and handles outbound or inbound calls at any stage of delinquency, often in a specialized collections area, including Recovery. Work is completed across multiple stages of delinquency, up to and including charged off accounts, or across various product types.
Outreach to delinquent or high-risk customers to secure payment and determine reason for delinquency on active or inactive loan, deposit and/or credit card accounts
Negotiation of repayment plans on outstanding debt that benefit both the client and lender
Work with customer in a positive and professional manner to establish full balance repayment plans or settlements
Provide consumer credit assistance, including submission of extension requests and other recovery activities
The essential functions of this role include:
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 11 AM - 8:30 PM
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