Call Center Representative

  • location: Indianapolis, IN (remote)
  • type: Temp to Perm
  • salary: $16 per hour

job description

Call Center Representative

Are you looking for a new opportunity?  Do you have the ability to assist others and provide excellent customer service?  Are you interested in working for a leader in the healthcare industry?  Our client, located in Indianapolis, IN is currently hiring for Call-Center Representatives.  ***Role will start remote, due to the pandemic, but must be local, as they will report into an office at a later date***

Responsibilities

 

Answer inbound calls from members regarding their benefits

Research information regarding deductibles, claim status, providers etc 

Provide excellent customer service  and demonstrate a passion for helping others

Ability to deal with sensitive information

Skills

  • Active Listening
  • Adapting to Change
  • CRM
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Call Center Support
  • Empathy
Education

  • High School (required)
Qualifications

  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs