Call Center Representative

  • location: Warminster, PA
  • type: Temporary
  • salary: $14 - $16 per hour

job description

Call Center Representative

position: Call Center role location: Warminster, PA pay rate: $14-$16//hr depending on experience location: Warminster, Pa 18974 hours: Full Time hours Monday- Friday 12noon-9PM every other weekend is required and that week you would have off 2 week days Immediate need! duties:
  • Inbound/outbound calls (60+calls daily)
  • Daily communication with customers including phone calls and emails
  • Placing customer orders, answering customer questions about their order, taking payments over the phone, replacement of product if damaged
  • Data entry of information into the system
  • Must be able to multi-task
  • Must have Customer Service within an office/Call center experience(minimum of 2 years)


Responsibilities

  • Inbound/outbound calls (60+calls daily)
  • Daily communication with customers including phone calls and emails
  • Placing customer orders, answering customer questions about their order, taking payments over the phone, replacement of product if damaged
  • Data entry of information into the system
  • Must be able to multi-task
  • Must have Customer Service within an office/Call center experience(minimum of 1 year)


The essential functions of this role include:
  • working weekends
Skills
  • Basic Computer Skills (2 years of experience is required)
  • Call Center Support (2 years of experience is required)
  • Follow-up
  • Telephone Etiquette
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 12 PM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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