Remote Healthcare Representative

  • location: Dublin, OH (remote)
  • type: Temporary
  • salary: $21 per hour

job description

Remote Healthcare Representative

  • Calling and emailing EDI software vendors  
  • Utilizing templates, call scripts, and other documentation to facilitate conversation
  • Managing, updating, and assigning records in excel
  • Utilizing standard operating procedure documents
  • Discussing questions, comments, or concerns brought up by the software vendors
  • Understanding process and priority based on go live driven dates
Please Note: This position is 100% remote but MUST be local to Dublin, OH 


  • Needs to be comfortable talking to and emailing external parties (3rd party EDI Software Vendors)
  • Needs to be able to identify, document, and restate any questions, comments, or concerns from external parties
  • Given guidance, needs to be able to provide external parties with answers to questions, comments, or concerns
  • Needs to be able to learn and understand a contact system (process) that includes updating spreadsheets, following SOPs, using email templates, and using a soft phone
  • Needs to be comfortable working on deadline driven work
  • Prior experience working with external parties on a change with go lives is a plus

  • Verbal Communication
  • Call Center
  • Certified Coding Specialist
  • Bachelors
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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