A partner of Randstad in the manufacturing industry is seeking to add a Technical Service Representative to their team. Qualified individuals will have a high degree of technical aptitude and be comfortable communicating with customers via phone and email. This is a direct hire, career-oriented position offering a full benefits package. The annual compensation will be negotiable based on experience. Interested candidates should apply via the link on the page, or email your resume directly to firstname.lastname@example.org.
Assist in the administration of the internal Technical Service activities to promote and maintain customer satisfaction. Provide solution-oriented technical advice to dealer personnel through the Technical Service Support. Is knowledgeable on all company products, but specializes in specific products assigned. Process Warranty Request Claims for the assigned products.
Mechanic/technical background with people skills would be an ideal fit, specifically with the general understanding of:
1. Hydraulic and electrical systems and schematics
2. Diesel engines
3. Diagnostic software/tools
- Customer Service (1 year of experience is required)
- Hydraulic Systems Knowledge
- Diesel Engines Knowledge
- Diagnostics Tools Knowledge
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8 AM - 4 PM
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