Customer Service Representative

  • location: Cornelius, NC
  • type: Temp to Perm
  • salary: $15 - $16 per hour

job description

Customer Service Representative

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Representative with a growing company in Cornelius. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has e-commerce or similar experience.  

Responsibilities

  • Interact with customers by phone/email to perform customer support functions. 
  • Learn all aspects of the e-commerce platform
  • Manage any issues that arise between buyers and sellers
  • Perform quality checks 
  • Do some light shipping of supplies to  customers


The essential functions of this role include:
  • working weekends
Skills
  • E-Commerce
  • Shipping
  • Telephone Etiquette
  • Active Listening
  • Customer Service
  • Follow-up
  • CRM
  • Basic Software Skills
Education
  • Associates
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 9 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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