Customer Service/Collections Rep

  • location: San Antonio, TX
  • type: Temp to Perm
  • salary: $15 per hour

job description

Customer Service/Collections Rep

Do you enjoy working with people, assisting customers over the phone? Do you have attention to detail?  Are you skilled at collections and negotiations? Then this is the perfect job for you. We are hiring for a Customer Service/Collections Represenative. 

As a Customer Service/Collections Representative, you will be:

  • Providing exceptional customer service to all customers 
  • Collecting on past due accounts. 
  • Providing information to prospective customers, initiating new service and properly setting up customer accounts

  • Maintaining good customer relationships

  • Escalating appropriate inquiries or problems to managers

  • Talk to, calm down, and diffuse customers



Responsibilities

As a Customer Service Representative, you can expect to:

  • Providing exceptional customer service
  • Providing information to prospective customers, initiating new service and properly setting up customer accounts
  • Maintaining good customer relationships
  • Escalating appropriate inquiries or problems to managers
  • Talk to, calm down, and diffuse customers
Requirements:  We require the ability to pass a drug screen.  Candidates must meet the job requirements and perform job duties with or without accommodations.

  • Additional context: Phone, email, mail, social media, customer, customer service, time management, communication, product, service, product knowledge, satisfaction



Skills
  • Customer Service (1 year of experience is required)
  • Telephone Etiquette
  • CUSTOMER ORDERS/SALES
  • Customer Relations
  • Active Listening
  • Typing Skills
  • Customer support
  • Collections (1 year of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 9 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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