Call Center Agent

  • location: Jessup, MD
  • type: Permanent
  • salary: $40,000 - $45,000 per year

job description

Call Center Agent

Randstad USA is currently looking for exceptional professionals who have experience delivering excellent customer satisfaction. The ideal candidate will be compassionate, patient, polite, professional and able to easily adapt to change and have at least 1 year of call center experience. In this role you will be responsible for, but not limited to, providing top-notch service, support and assistance to our clientele, including documenting and reporting problems.

Responsibilities

As a Call Center Specialist you will answer incoming calls and emails from customers for researching solutions, taking bill payments, processing orders, reviewing options, and troubleshooting issues. 

In addition, you will document information into a client system to track customer interactions and solutions.
 



Skills

  • Customer Service
  • Call Center Support
  • Call Center
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 9 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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