Have you ever wondered what it's like working for an elite company that is service and quality driven? An organization that is interested in your professional development and success? Well, here's your opportunity to find out! Randstad USA is currently looking for exceptional professionals who have experience delivering excellent customer satisfaction. The Service Specialist position requires fluent communication in Spanish and English, as this individual will be receiving inbound calls from Spanish and English speakers. The ideal candidate will be compassionate, patient, polite, professional and able to easily adapt to change. We Offer:
- Weekly Pay
- Paid training
- Business casual dress code
- Clean, modern, and professional work environment
- Referral bonus program
As a Call Center Specialist you will answer incoming calls and emails from customers for researching solutions, taking bill payments, processing orders, reviewing options, and troubleshooting issues.
In addition, you will document information into a client system to track customer interactions and solutions.
The essential functions of this role include:
- Call Center Support
- Telephone Etiquette
- Customer Service
- Basic Computer Skills
- Typing Skills
- Microsoft Office
- Organizational Skills
- Years of experience: 1 year
- Experience level:Entry Level
Working hours: 12 PM - 9 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.