Customer Care - Dispatching

  • location: Franklin, TN
  • type: Temp to Perm
  • salary: $16 - $18 per hour

job description

Customer Care - Dispatching

Would you say you have experience providing world class customer service? We have a local HVAC company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.

Responsibilities

-Responisble for dispatch calls for a large HVAC company in the Franklin area

-Excellent communication skills

-Experience in a call center setting (inbound & outbound)

-Ability to type at least 40 WPM 

-Ability to work in a fast paced, team oriented enviornment 





The essential functions of this role include:

  • working weekends
Skills
  • Call Center Support
  • outbound calls
  • dispatch
  • typing skills of 50 WPM
  • Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 11 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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