Customer Support Specialist

  • location: Duluth, GA
  • type: Temporary
  • salary: $17 per hour

job description

Customer Support Specialist

One of the largest healthcare and insurance providers is seeking driven individuals to join the organization. **** Must complete the brief form via the link below to request the assessment and move to the next steps**** https://forms.gle/KHWWbya1Yro3ZZ828 Senior Member Services Specialist - (Remote but must be local to return to the office for meetings and incase internet service is interrupted) Pay: $17.00 - Temp to Perm Opportunity
  • Schedules, reschedules, and/or verifies patient appointments
  • Responds to member questions and concerns, and acts as an advocate for their service, needs, and interests
  • Educates members on proper use of Health Plan systems and facilities
  • Appropriately transfers and introduces returned telephone calls to providers and medical office modules


Responsibilities

One of the largest healthcare and insurance providers is seeking driven individuals to join the organization.

**** Must complete the brief form via the link below to request the assessment and move to the next steps****

https://forms.gle/KHWWbya1Yro3ZZ828

Senior Member Services Specialist - (Remote but must be local to return to the office for meetings and in case internet service is interrupted)

Pay: $17.00 - Temp to Perm Opportunity

  • Schedules, reschedules, and/or verifies patient appointments
  • Responds to member questions and concerns, and acts as an advocate for their service, needs, and interests
  • Educates members on proper use of Health Plan systems and facilities
  • Appropriately transfers and introduces returned telephone calls to providers and medical office modules
**** Must complete the brief form via the link below to request the assessment****

https://forms.gle/KHWWbya1Yro3ZZ828



Skills
  • Customer support
  • Follow-up
  • Active Listening
  • Telephone Etiquette
  • Empathy
  • Basic Computer Skills
  • Basic Software Skills
  • Verbal Communication
  • Interpersonal Sensitivity
  • Analytical Thinking
  • Customer Relations
  • Customer Service
  • Office Support
  • Decision Support
  • Written Communication
  • Customer Relationship Management
  • Call Center Support
  • Filing
  • Typing Skills
  • Call Center
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 7 AM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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