Member Service Representative

  • location: Englewood, CO
  • type: Temp to Perm
  • salary: $15 per hour

job description

Member Service Representative

Are you looking for an opportunity to get your foot in the door of company that focuses its culture on fun and adventure? Our client located in the heart of the DTC is seeking motivated and high-energy candidates for an inbound call center that has unlimited earning potential once you convert permanently. In this fast paced environment you will be responsible for assisting inbound callers with their accounts, upsell their purchases and provide world class service. After completing your 45 day training, Randstad offers a $25 retention bonus, and upon going permanent, the role can then be remote - must be on-site while on contract. If you are ready to get your foot in the door of a booming industry that has seen an unprecedented peak during the pandemic, this is the job for you!

Responsibilities

  • Provide excellent customer service and suggest upsells of product and services provided
  • Provide answers to customer questions, striving to go above and beyond
  • Convert inbound calls into sales transactions
  • Update accounts with accurate information


Skills
  • Telephone Etiquette
  • Basic Computer Skills
  • Call Center Support
  • Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

For Colorado Residents Only:
The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Randstad offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).


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