Are you a go-getter with a great can-do attitude? Are you the go-to person in the office? We are currently looking for Front Office Specialists to join a dermatology office in Franklin, TN. Engaged and enthusiastic individuals who are looking to work in the health and wellness industry are encouraged to apply today!
Perform registration and basic insurance verification, ensuring collection of critical data elements necessary for proper patient identification and billing. Coordinate patient admission need for timely patient placement. Identify non-participating insurance plans or out-of-network plans and inform patients and physicians regarding options, including but not limited to cancelling appointments. Work with HMO patients on obtaining referral information. Obtain copies of insurance card and confirm insurance through online verification tools or other methods.Collect appropriate co-pays, co-insurance or deductibles at the time of service. Prepare documents for optical imaging/scanning into electronic medical record. Obtain patient signatures for consent to treat. Assist with resolutions pertaining to patient accounts. Follow HIPPA guidelines. Answer phones in a pleasant manner and deal with patients and other caller’s needs expeditiously. Other duties as assigned
- Front Desk
- Handling Confidential Information
- Written Communication
- Front Desk Coordination
- Oral Communication
- Customer Service
- Scheduling Appointments
- Answering Phones
- Years of experience: 0 years
- Experience level:Entry Level
Working hours: 8 AM - 4 PM
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