Customer Service Representative

  • location: Whippany, NJ
  • type: Permanent
  • salary: $55,000 - $60,000 per year

job description

Customer Service Representative

We are looking for a Customer Service Representative that can be a jack/jill of all trades. This is a small, growing medical and consumer products company located in Whippany, New Jersey. In this role, the rep will answer inbound calls from customers (B2B), make outbound calls to customers with a focus on growth, generate new business, enter orders, problem solve with customers, process invoices, handle accounts payable and collections,and process domestic and international shipping. Hours are 8:30 AM - 5 PM, Monday-Friday and this position will be working in a hybrid schedule for the foreseeable future. Monday and Friday will be remote, Tuesday-Thursday will be on-site. This employer offers excellent benefits including 401K, medical, dental, vision, and bonus. $55,000-$60,000k, some flexibility based on experience

Responsibilities

  • Inbound/outbound calls
  • Accounts Payable and Collections
  • Order Entry
  • Process Invoices
  • Sales
  • Shipping


Skills
  • Active Listening
  • Follow-up
  • CRM
  • Typing Skills
  • Basic Software Skills
  • Customer Relationship Management
  • Accounts Payable (1 year of experience is preferred)
  • Customer support
  • Customer Service (1 year of experience is required)
  • Basic Computer Skills
  • CUSTOMER ORDERS/SALES (1 year of experience is preferred)
  • Telephone Etiquette
  • Elliot
  • EDI (1 year of experience is required)
Education
  • Associates
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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