Administrative Assistant

  • location: Londonderry, NH
  • type: Permanent
  • salary: $41,600 - $45,700 per year

job description

Administrative Assistant

  Our client, in Londonderry, NH, has an immediate opening for a Customer Service Representative. The ideal candidate will have 3+ years of applicable experience and seeking to join an energetic and exciting team. Benefits Offered:
  • Medical through Harvard Pilgrim (50% employer paid)
·3 weeks PTO plus 10 paid holidays and Delta Dental ·Life, Short-Term and Long-Term Insurance (NY Life) ·401k with company match ·Career growth opportunities Role: Customer Service Representative (Direct Hire) Location: Londonderry, NH Pay: $20-$22/hour


  • Ability to share work among a customer service team and other departments to find appropriate solutions
  • Managing large amount of incoming email enquiries
  • Managing large amount of order entry into the company ERP system as well as Managing the PO email inbox
  • Analytical and problem-solving skills
  • Receiving and placing customer service telephone calls
  • Handle customer complaints, provide appropriate solutions within the time limits; follow up to ensure resolution
  • Provide product lead time and alternative
  • Maintain solid customer relationships by handling questions and concerns with speed and professionalism
  • New Customer Account Set-up
  • Review Open Order Reports and expedite order where appropriate
  • Manage Database Files, Filing

  • Outstanding Interpersonal and customer service skills
  • Basic data entry knowledge
  • strong attention to detail
  • Ability to multitask, prioritize and manage time effectively
  • Proficient with Microsoft Office (Outlook, Excel, Word, CRM-Dynamics)

  • Microsoft Office
  • Decision Making
  • Prioritizing
  • Office Support
  • Business Office
  • Written Communication
  • Adobe
  • High School (required)
  • Years of experience: 4 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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