Do you have a background in sales support or sales/business operations? We are looking for sales/business operations professionals for our client located in Schaumburg IL. The company is a global leader in manufacturing components a top employer in the area! In this role you will be communicating with internal contacts, suppliers, and customers. You will be performing sales operations duties such as pre-sales support, managing customer quotes for component sales, and post-order management. Anyone with an extensive administrative background would be a good fit in this role. Sales support specific experience is a plus.
- Efficiently and correctly enter and process incoming orders into the AS400.
- Research stock inquiries in the Japan side of AS400 when needed
- Provide price quotations to distribution and direct OEMs
- Research stock inquiries for sales reps, distribution, and direct OEMs
- Review daily and check often the EDI system for Motion Industries orders to make sure they are accurate and make adjustments.
- Return phone calls within a hour(if possible) from voicemail or messages and enter all orders within 24 hours of receiving purchase orders from customers
- Assist DMs in getting special FOB requests for required product and keeping on files current on special FOBs
- Problem solving i.e. shipping and bill discrepancies
- Use product knowledge to analyze product in stock to offer alternate or substitute product to meet customer deliveries
- Responsible for knowing sales territories to distribute incoming orders, correspondences and incoming calls
The essential functions of this role include:
- working in a non-temperature controlled environment
- Sales Support
- CUSTOMER ORDERS/SALES
- Analysis - Sales
- Years of experience: 2 years
- Experience level:Experienced
Working hours: 8 AM - 4 PM
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