Fraud Claims Processor

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $19 per hour

job description

Fraud Claims Processor

My name is Zie Weathers and I am a National Recruiter with Randstad Staffing. Our client is looking to fill a few seats on their Fraud team in Chandler, AZ! If you are looking to make your way in with a major financial institution, please review and apply to this posting! If this position isn't an exact fit, we always have multiple roles that may interest you within the financial field.

Responsibilities

Candidates will be investigating and analyzing customer accounts, looking for fraudulent or unusual activity. If they spot unusual activity in an account they will reach out to the customer directly to confirm the transaction. Once fraudulent activity is confirmed they will create a case for the scenario and pass the information off to a separate team. They will work out of a queue as suspicious activity comes in. They will only be making outbound calls to customers as there is another team that handles inbound.



Skills

  • Telephone Etiquette
  • Basic Software Skills
  • Customer Service
  • Adapting to Change
  • Active Listening
  • Empathy
  • Call Center Support
  • Customer support
  • Office Support
  • Customer Relations
  • Technical Support
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 11 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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