Customer Service

  • location: Torrington, CT
  • type: Permanent
  • salary: $45,000 - $50,000 per year

job description

Customer Service

Are you someone with Customer Service experience in the Manufacturing industry who is looking for a new opportunity? Our well known client in the Torrington, CT area is looking for a driven and dedicated Customer Relations Representative. If you have experience working with vendors, customers and can communicate effectively across different departments, please apply directly.  


Process sample requests for customers.
Communicate with customers on new and existing orders and any special requests.
Enter, maintain, and review sales orders as received from OEM customers and authorized distributors. Verify price and
delivery and maintain files for orders.
Coordinate projects involving engineering and value added opportunities.
Keep the Customer Relations Manager informed of any areas of concern.
Manage consignment inventory and billing as assigned.
Review forecasts for customers that provide them, and pass information onto the appropriate departments.


  • Customer Relationship Management
  • Customer Relations
  • Follow-up
  • CRM
  • Typing Skills
  • Basic Computer Skills
  • Basic Software Skills
  • Customer support
  • Vendor Relations
  • Employee Relations
  • ERP
  • Purchase Orders
  • Invoices
  • SAP
  • Active Listening
  • High School (required)
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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