Does the idea of an open, challenging and collaborative environment put a smile on your face? A major local company is looking for local remote Customer Service Representatives to join their customer care team. Candidates must live within one hour from Knoxville, TN. There is an abundance of overtime available for this opportunity and a clear career progression path for qualified team members. You will take inbound and make outbound calls for a variety of customer and partner related issues. If you meet the below qualifications, apply and email a copy of your resume to email@example.com
- Handles outbound calls to internal and external customers daily
- Must be able to navigate through complex scenarios to achieve customer satisfaction and prevent escalation
- Must have the ability to type at least 45 wpm
- Proficient with aspects of Microsoft Office
The essential functions of this role include:
- Customer Service
- Typing Skills
- Active Listening
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 10 AM - 6:30 PM
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